Privacy Policy

1. Information We Collect

When you register and use uk77, we may collect the following categories of personal information:

• Identity information: full name, date of birth, gender, and national identification details required for account verification.
• Contact details: email address, mobile phone number (required for bKash, Nagad, or Rocket payment verification), and mailing address where applicable.
• Financial data: transaction history, deposit and withdrawal records, payment method details (wallet IDs for bKash/Nagad/Rocket), and account balances.
• Technical data: IP address, device type, browser type and version, operating system, and session activity logs collected automatically when you use our platform.
• Usage data: gaming preferences, betting activity, game history, bonus usage, and promotional interaction records.

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or biometric data beyond what is strictly necessary for identity verification purposes.

2. How We Use Your Information

uk77 uses the personal information we collect for the following legitimate purposes:

• Account management: creating and maintaining your uk77 account, verifying your identity, and authenticating login sessions.
• Payment processing: facilitating deposits and withdrawals through bKash, Nagad, Rocket, Upay, and other supported payment channels in Bangladesh.
• Customer support: responding to your queries, resolving disputes, and providing assistance for account or game-related issues.
• Responsible gaming: monitoring usage patterns to identify potential problem gambling behaviour and to offer self-exclusion or deposit-limit tools where appropriate.
• Marketing communications: sending promotional offers, bonus notifications, and platform updates via email or SMS — you may opt out at any time by contacting our support team.

3. Cookies and Tracking Technologies

uk77 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files placed on your device that help us remember your preferences, keep you logged in, and analyze how our platform is used so we can continuously improve it.

You may configure your browser to refuse cookies or alert you when cookies are being set. Please note that disabling cookies may affect the functionality of certain features on uk77, such as maintaining your session or remembering your preferred language settings.

4. Data Sharing and Disclosure

uk77 does not sell your personal data to third parties. We may share your information only in the following limited and necessary circumstances:

• Service providers: trusted third-party vendors who assist in payment processing, KYC verification, fraud prevention, and platform analytics — all bound by strict data confidentiality agreements.
• Legal obligations: when we are required by law, court order, or regulatory authority to disclose information, we will comply to the minimum extent necessary.
• Business transfers: in the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction, subject to the same protections described in this policy.

5. Data Security Measures

uk77 employs a range of technical and organisational security measures to protect your personal data from unauthorised access, accidental loss, alteration, or disclosure. These measures include SSL/TLS encryption for all data in transit, encrypted storage for sensitive account credentials, role-based access controls for internal staff, and regular security audits of our platform infrastructure.

While we take every reasonable precaution, no online platform can guarantee absolute security. In the event of a data breach that poses a risk to your rights, we will notify affected users promptly and take immediate steps to contain and investigate the incident.

6. Your Rights Over Your Data

As a uk77 user, you have the following rights with respect to your personal data:

• Right of access: you may request a copy of the personal data we hold about you at any time.
• Right of correction: if any information we hold is inaccurate or incomplete, you may request that we correct or update it.
• Right to erasure: you may request deletion of your personal data, subject to our legal retention obligations and any ongoing regulatory requirements.
• Right to withdraw consent: where we process your data based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing before withdrawal.

To exercise any of these rights, please contact our support team at the email address provided in the Contact section of this policy. We will respond to all valid requests within a reasonable timeframe.

7. Third-Party Services and Links

Our platform integrates with third-party payment services such as bKash, Nagad, Rocket, and Upay to facilitate transactions. These providers operate under their own privacy policies, which we encourage you to review. uk77 is not responsible for the privacy practices of third-party services. Our platform does not contain external outbound links to unrelated websites.

8. Data Retention

uk77 retains your personal data for as long as your account remains active and for a reasonable period thereafter to comply with legal obligations, resolve disputes, and enforce our agreements. Financial transaction records may be retained for a longer period as required by applicable financial regulations. When your data is no longer needed, we securely delete or anonymise it so it can no longer be associated with you.

9. Protection of Minors

uk77 is strictly an adult-only platform. Our services are available exclusively to users who are 21 years of age or older. We do not knowingly collect personal data from individuals under the age of 21. If we discover that a minor has provided us with personal information, we will take immediate steps to delete that data and close the associated account. Parents and guardians are encouraged to monitor their children's online activities and to contact us immediately if they suspect a minor has registered on our platform.

10. Changes to This Privacy Policy

uk77 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, legal requirements, or platform features. When we make material changes, we will update the effective date at the top of this page and, where appropriate, notify you via email or a prominent notice on our platform.

Your continued use of uk77 after any changes to this policy constitutes your acceptance of the revised terms. We recommend checking this page periodically to stay informed of any updates.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way uk77 handles your personal data, please do not hesitate to reach out to our dedicated support team. We are committed to addressing your privacy concerns promptly and transparently.

Email: [email protected] (plain text — not a clickable link). Our support team is available 24/7 to assist players across Bangladesh, including Dhaka, Chittagong, Sylhet, Khulna, and Rajshahi.